Summary

You now have enhanced control over the communication preferences for third-party calendars (Google and Outlook) regarding sending invitation and appointment update emails. This feature empowers you to manage how you communicate with your event attendees more effectively.

What's New?

• Previously, you could only regulate whether Google Calendar should send appointment emails (invitations and updates) to attendees.
• Now, you can also control whether Outlook should send emails from its platform. This expansion provides you with additional flexibility in managing your communication preferences.

How to Use?

To utilize this feature, follow these steps:

1. Navigate to calendar settings.
2. Locate and click on "Notifications & Additional Options."
3. Check the box labeled "Allow Google/Outlook to send invitation & update emails to attendees" to enable or disable notifications from the respective third-party calendars.

What's New?

You can enable or disable open and click tracking for emails.

Navigate to Settings - Email Service -> SMTP Service -> Dedicated Domain and IP -> Domain settings under dedicated domain.

Open Tracking:

Enabled by Default: Open tracking is now enabled by default for all outgoing emails.

How to Disable: You can now choose to disable open tracking for specific domain by adjusting the tracking in the dedicated sending domain tracking settings.

Click Tracking:

Enabled by Default: Click tracking is also enabled by default for all outgoing emails.

How to Disable: You can now choose to disable click tracking for specific domain by adjusting the tracking in the dedicated sending domain tracking settings.

Here's how to access this Feature:

Navigate to Settings - Email Service -> SMTP Service -> Dedicated Domain and IP 

Domain settings under dedicated domain.

Select domain settings

Overview

We are excited to announce that you now have the ability to change the profile image of your GBP chat widget. Until this release, we were restricted to using a static image that was applicable for accounts integrated with us. With this update, you can change the logo to better align with your business preference!

How to Change the Profile Picture for the Chat Widget:

• Go to settings and proceed to the 'Integrations' section.
  
• Select 'Google My Business' and navigate to the 'Change Settings' option.
• In the settings menu, locate the 'Profile Image' section.
• Choose your desired image and click the 'Update' CTA.
• Visit your business on Google to verify the updated profile image.

Note

Upon changing the image and submitting it, an email is sent to the Google support team requesting the update of the image on their end. The turnaround time (TAT) for updating the image is between 24 to 48 hours.

Additionally, we have added an option to seamlessly visit your Google Business Profile from the integration page.

Overview

Any web pages on the internet can be prone to vulnerabilities and can be subjected to various attacks, which can be blocked using headers sent to the browser when the page is loaded and thus safeguarding malicious activities by 3rd parties.

Note: This can be confusing and we recommend doing research if you plan on using this. It is not required by any means, but if your experiencing click farming on one of your ad funnels, or anything of that nature (not typical) this will solve it!

Also: At the moment these can not be deleted once added

⚡⚡Solution⚡⚡

A new security tab is added in Funnel/Website detail page where you can add custom security headers of your choice to make your funnel/website more secure against attacks and vulnerabilities.

🤩 Key features & benefits:

• Security tab in funnels/websites where you can add custom response headers for your funnels
• Headers play a vital role in website security.
• With this update you can configure the security headers without any limitations

😎 How to use?

1. Open any Funnel/Website
2. Navigate to Security Tab
3. Click on add security header
4. On the modal enter the header and value
5. Click on save

Overview

We're thrilled to introduce one of the most requested features for funnel and website builder. The ability to set margin and padding settings for mobile and desktop views. Now with an advanced customization option, you can set different margin and padding settings for mobile and desktop views, ensuring optimal and best design layouts for different screen sizes. We have made it easier than ever to build mobile-responsive funnels and sites.

🔥🔥New Features:🔥🔥

• Margin and padding settings for mobile view
• Enabled margin left and margin right for all elements

😍Some example use case of this feature:😍

• Perfecting the look of grid layouts with different margin padding settings for mobile
• Improving the visual layout and placement of elements for mobile

🤩Major Paint point solved🤩

Now there is no need to create multiple sections and keep different margin and padding settings in multiple devices and hide from one device.

🥳How to Use🥳

• To change the margin or padding of an element in the new funnel builder and make it responsive across different devices, follow these steps:
• Select the desired element in the funnel builder,
• Go to the element settings and navigate to the Margin and Padding setting.
• Adjust the setting for desktop. This change will also apply to mobile devices.
• Click on the desktop icon to switch to the mobile view.
• Change the margin or padding specifically for mobile. Note that this change will not affect the on desktop.
• To modify the margin or padding for desktop again, switch back to the desktop view and make the necessary adjustments. This change will only affect the setting on desktop.

👀 What’s New?

We're thrilled to introduce a host of new widgets for Conversations for your Dashboards, designed to supercharge your team's efficiency and elevate customer engagement! Now, with just a glance, you can uncover invaluable insights into unread messages, assignee distributions, and even track new conversations started this week.

📈 Here's what you can now visualize:

1. Total Unread Messages: Shows the total messages that have not been read yet
2. Total Unread Conversations: Shows the number of conversations that have not been read yet.
3. Total Unread Conversations today: Displays the number of unread conversations where the last message was received today.
4. Total Unread Conversations by Channel: Shows the distribution of unread conversations based on the channel type of the customer's last message (e.g., email, SMS, etc.).
5. Unread Conversations by Assignee: Indicates the number of unread conversations assigned to team members.
6. Unread Conversations (logged in user): Displays the number of unread conversations for the logged-in user.
7. Conversations Distribution by Assignee: Shows the number of conversations assigned to team members.
8. Assigned Conversations (logged in user): Indicates the number of conversations assigned to the logged-in user.
9. Total Unassigned Conversations: Displays the number of conversations not yet assigned to any team member.
10. Unassigned Conversations by Channel: Shows unassigned conversations initiated by customers across different channels, considering the channel of the last message from the customer.
11. New Conversations started (This Week): Indicates the number of conversations started in the current week.

👷 How It Works:

• Go to your dashboard.
• Click on the edit icon and then Add widget.
• Scroll down to the Conversations.
• Choose the widget you like from the list of predefined widgets or add your own filters.
• Click on save.

🌟 Why it Matters:

You can monitor and analyze your team's performance in responding to customer conversations, track unread and unassigned conversations, and utilize filters such as Last Message Channel (Email, SMS, GMB, Live Chat, Facebook, Calls, Voicemail, Instagram) and Last Message Direction (Inbound, Outbound) to gain valuable insights and improve customer engagement.

Overview

A watermark is a visible, often translucent, design or text superimposed onto a digital image or document.

🤩 Benefits of Watermark

Watermarking posts on social media serves several purposes, and individuals or businesses may have different reasons for using watermarks. Here are some common reasons:

• Ownership and Copyright Protection: Watermarks can be used to assert ownership and protect the copyright of the content.
• By including a watermark with a username, logo, or other identifying information, it becomes more difficult for others to claim the content as their own.
• Placing a logo or a brand name on images helps in building brand recognition. This can be particularly important for marketing and establishing a consistent online presence.
• Promotion and Marketing: Watermarks can be used strategically for promotional purposes. For example, a watermark might include a website URL, social media handle, or a hashtag related to a campaign, directing viewers to the creator's online presence or a specific promotion.

How to create a Watermark in Social Planner?

😍How to create a Watermark in Social Planner?

• 1. Go to Marketing > Social Planner

• 2. Click on "settings"

• 3. Click on the watermark tab

There is button to "Add Watermark"

• User can add the name of watermark
• User can add the alignment of watermark - Top, bottom, right, left, centre
• Opacity can be added to the watermark.
• User can scale - resize the watermark image.
• There is an option of auto padding - adding more space around the logo.

By default, watermark will be added to all the posts - image(s). In the advanced settings, we provide option to turn off watermark.

Note

• We today only support one watermark.
• Watermark doesn't get applied to videos.
• Watermark will be added for all the socials.

Summary

In this release, we are excited to introduce enhancements to calendar availability settings. Users now have greater flexibility with the ability to indicate 24-hour availability from 12:00 am to 12:00 am.

What's New?

• 24-Hour Availability: You can now set your availability from 12:00 am to 12:00 am, indicating continuous availability for a full 24-hour period.
• Extended End Time: End times can now be set to 12:00 am with any other start time. Previously, the end time was restricted to 11:55 pm, which could lead to the last slot not being displayed. With this enhancement, for a calendar duration of 15 minutes and 15-minute intervals, the last available slot will now be correctly shown as 11:45 pm, ensuring users do not miss out on desired appointments.

Important Note:

• Users can only set 12:00 am to 12:00 am as the same start and end time for 24-hour availability. Setting identical start and end times for other hours, such as 8:00 am to 8:00 am, will not be allowed. In such cases, for example, users should set availability for the period from 8:00 am to 12:00 am on Mondays and from 12:00 am to 8:00 am on Tuesdays.

How to Use?

• Navigate to calendar settings.
• Select 'Availability'.
• Choose your preferred days and time slots.
• Add your availability accordingly.

Overview

We are delighted to introduce Loom video support in our Email Builder’s Video Element, a highly requested feature. Now, seamlessly integrate Loom videos for a richer content experience!

Why We Did It:🤗

Responding to user demands and the growing trend of Loom adoption, we’ve enhanced your email-building journey. This update empowers you to effortlessly embed Loom videos, ensuring your content remains dynamic and engaging.

Benefits:🤩

• User-Driven Enhancement: This update is a direct result of the user community’s active participation and feedback.
• Richer Content Experience: Incorporating Loom videos enables users to create more engaging and dynamic content.
• Increased Adoption: Users can seamlessly integrate Loom videos into their email campaigns, tapping into the platform’s robust capabilities. Increases adoption from Loom’s active user base.

How to Do It:🚀

• Navigate to the Marketing Tab >> Email builder  and open any draft campaign or template
• Access and add the Video Element: Within the Email Builder, navigate to the Video Element section and drag it to your email.

• Choose Loom in the Video Type option
• Paste Loom Video Link under the Video URL section
  
• Similarly update the desired thumbnail if you wish to change the default one added automatically with the Video URL!
  

• (Please note that for older videos without a GIF version, a static thumbnail will be generated.)

• Update the other available styling settings.

• Preview and Optimize: Preview the video within the email builder to ensure it aligns with your design.

Embrace the power of Loom videos in your emails, and elevate your content creation experience!

We are thrilled to announce some exciting UI changes in for the Text Editor!

This document will take you through all the functionalities of the new editor.

• When "Custom Values" icon is clicked it will populate all the options from where you can select the custom values for the template.

• By clicking on "Trigger Links" you can select from the links available in the dropdown to add in the template.

Below mentioned functions are highlighted above

• screenshot
• Undo
• Redo
• Bold
• Italic
• Underline
• Font Type

Below mentioned functions are highlighted above

• Font Size
• Paragraph Format
• Line Height
• Text Color
• Background Color
• Disc List
• Decimal List
• Text Align

On clicking the more options icon (3 dots) you will be able to select from the below mentioned actions

• Strike
• Super Script
• Sub Script
• Code
• Code Block
• Block Quote
• Format Selected
• Format all document

When the "Add Link" icon is clicked a new window will open. In this pop up window you can paste the URL or select a trigger link by clicking on the icon in the right. Select the "Action: from Self or New Window and click on Save.

When the "Image" icon is clicked a new window will open. In this pop up window you can:

• Add URL of your Image
• Upload the Image by clicking on the "Upload" button
• Set the Width and Height
• Enter an Alternative Text
• Enter a link you want to open when user clicks on the Image
• Open Link In - This field is only editable if "Image Action Link" is selected. You can select the link should open in same or different window.

When the "Source Code" icon is clicked a new window will open. In this pop up window you can see the Source Code for the template and edit the same.